questions and Answers
about your winter holiday 2020/2021
In winter everything revolves around skiing. That's why you might ask, “Are the ski resorts even open?” The answer is, “Yes, at the moment it looks like unrestricted ski operation will be possible but as we have already experienced in the last few months, we will have to follow a few rules here too.”
For a relaxed start to your holiday we have collected the most important questions for you here.
Subject to change depending on regulations. As of: 21st October 2020
in the ski area:
Where is a mouth-nose-protector compulsory?
The same guidelines apply to transport in ski buses, cable cars and chairlifts as for public transport: wearing a mouth-nose-protector is compulsory. Unsurprisingly, the compulsory mouth-nose-protection also applies to enclosed spaces in the valley and mountain stations, in ski hire shops, in ski depots and mountain restaurants.
Multifunctional scarves, ski masks, bandanas, buffs or tubular scarves also count as mouth-nose-protectors and will be your most important accessory this winter. It is only with mouth-nose-protection that we can fill the cable cars and chairlifts appropriately and avoid long waiting times.
You don't have a buff? No Problem. You can buy these in our sports` shops, the ski schools and also at the cash desks at the Bergbahn.
Cable cars and lifts:
- Are there longer hours of operation to relieve pressure at peak times?
Lifts will begin to operate at 8.00 in the Christmas/New Year weeks and in February. Otherwise the lifts will begin to operate at 8.30.
- Is it compulsory to wear a mouth-nose-protector in the cable car and on chair/drag lifts?
Yes, see above.
- Does one family have to sit in the cable car alone or are other people allowed to enter?
Just as on public transport (with mouth-nose-protector) other people may enter.
- Could there be restrictions on carriage?
We reserve the right to take this step in your and our interest. Holders of multi-day and season tickets will be transported in any case. On peak days with extremely high footfall, a quota of day tickets ie. a stop on sales, cannot be excluded.
- Can I expect longer waiting times for the lifts?
As in the past, there may be waiting times in the high season. The waiting area will be organized so that there is sufficient space available.
- Do I have to keep a distance of 1 metre while standing at the lift?
Yes and we know that this is not always possible, so a mouth-nose-protector must be worn if the distance is less than this.
- Can every seat be occupied in the lift (eg. in an 8-person lift)?
Basically yes. If possible, the cabin and chair lifts will not be fully occupied. Wearing a mouth-nose-protector is compulsory.
- Will the lifts also be disinfected?
Yes, that too. Cable car cabins as well as toilet facilities will be disinfected regularly with cold fogging equipment.
You can find further information and details about the ski areas here.
Restaurants & Après-Ski:
- What is happening with après-ski?
Those who know our family region will know that aprés-ski is not a particularly important theme here. The bars on the pistes are open. Après-ski and the opening times of the bars will be determined by regulations from the government. Here too, attention will be paid to the distances between tables.
- What about a mouth-nose-protector ?
A mouth-nose-protector is compulsory from and to the table, in the free-flow areas and in the toilets. A mouth-nose-protector is not required at the table itself.
- How will service in the mountain restaurants be regulated (distance?)
In all mountain restaurants the legally defined distance between tables will be complied to or separators will be installed.
Consumption of food and drink is only permitted when seated.
- Will the bus be running?
The ski bus routes will be running as normal in Winter 20/21. As soon as the timetable has been finalized you will find this here.
- What about mouth-nose-protection in the ski bus?
The ski bus is classed as public transport and therefore wearing a mouth-nose-protector is compulsory.
- Are there restrictions on the number of persons?
No, just as on public transport, every seat can be occupied with mouth-nose-protection.
- Will ski courses take place? If yes, are there restrictions?
Ski courses (group and private tuition) will take place. A mouth-nose-protector is compulsory in the ski schools and at the ski hire. At meeting points and in group tuition the mouth-nose-protector is recommended (for children from 6 years old if the distance of 1 metre cannot be maintained).
The lunch breaks will be straightened out and the assembly points of the ski schools will be expanded.
- How will ski hire work?
Basically you can get all the equimpent in the ski rental as usual. Wearing a mouth-nose-protection is compulsory.
You can find further information here: Skischool Sturm and Skischool Herbst
Additional information about winter activities:
- Are there restrictions on cross-country skiing, winter hiking, tobogganing or ski touring?
At present, no restrictions on these activities are expected.
- Will events take place as planned?
The current regulations do not make it easy to run events. The question of liability for the organizer (eg. associations) makes it difficult. Our programme of events has therefore been considerably reduced. You will find current information here shortly.
- Will the ski show "Magic Night of Fire" take place?
The ski show "Magic Night of Fire" will not take place this winter. The current event regulations make it difficult to hold the ski show in the usual way.
Before the journey
- Are the borders open?
Austria's borders to most European countries are open. For entry to Austria from most EU countries no quarantine or test is required.
You can find current travel restrictions as well as all important information here.
Germany's travel warning for Vienna has no effect on residents of Vienna who wish to travel to the Salzburger Saalachtal or Salzburg via the Kleines Deutsches Eck. There is no requirement to provide a test result.
- Is there anything to take note of for arrival by car?
Arrival by car toll-free from the north: Currently we recommend travel via the Autobahn A8 / A93 Munich - Innsbruck, exit Oberaudorf via Walchsee, Kössen (B172) and Erpfendorfer Landesstraße (L39) to Lofer, St. Martin, Unken and Weißbach.
Arrival via the A8 Munich - Salzburg, exit Siegsdorf/Traunstein via the Deutsche Alpenstraße and the border crossing Steinpass (B178, B311) to Unken, Lofer, St. Martin and Weißbach is possible, however the B305 between the junction Wegscheid and Schneizlreuth is closed until at least the end of 2021. You will be diverted via Thumsee and the Saalachsee.
From the east: Via the Westautobahn A1 Vienna – Salzburg, exit Wals/Lofer via B21 and B178 and the B311 to Unken, Lofer, St. Martin and Weißbach.
- Can I cancel my holiday free of charge?
Please take note of the conditions of cancellation for your accommodation. We recommend you take out travel cancellation insurance. You can find more information here.
- How and when I can reach the information office of the Salzburger Saalachtal?
The information office in Lofer is open from Monday to Friday from 9am - 5pm. During these times we can be reached personally, by telephone on +43 6588 8321 and by E-mail. We are happy to answer your questions via Notify. You can find more information about Notify here.
In addition, the information offices in Unken, St. Martin and Weißbach are available to you from Monday to Friday from 8-12am.