BETA VERSION

questions and Answers 

about your winter holiday 2020/2021

In winter everything revolves around skiing. And for locals and Austrian day visitors, the ski areas in Austria are open, despite the renewed lockdown until the 24th January 2021. Unfortunately, everyone else has to wait a little longer before they can take their first turns on the slopes. As we have already seen in the past few months, we have to adhere to a few rules here too.

 

For a relaxed start to your holiday we have collected the most important questions for you here.  

Subject to change depending on regulations. As of: 7th January 2021

 

Before the journey

  • Are the borders open? What are the quarantine regulations?

    Austria's borders are open, but tourist travel is currently not possible.
    When entering Austria for a tourist stay, all persons travelling from a high-risk area must quarantine for 10 days. Quarantine can be shortened if a negative Covid test is presented from the 5th day after entry at the earliest. Aou find all detailed informations here.
    Please be aware that the regulations in your home country apply on your return journey (quarantine, Covid tests, etc.). This also applies to day visitors.

    For all Austrians: Germany's travel warning for Austria does not apply to Austrians who wish to travel to or from the Salzburger Saalachtal over the “Kleines Deutsches Eck”. There is no requirement to present a test. 

Gastronomy and Accomodation:

  • When are the restaurants and accomodations open?
    The restaurants and hotels are expected to open from the 25th of January.
     
  • Can I cancel my holiday free of charge?
    Please take note of the conditions of cancellation for your accommodation. We recommend you take out travel cancellation insurance. You can find more information here.

Skiareas:

  • Are the Skiareas in the Salzburger Saalachtal open?
    The Almenwelt Lofer is open. The folloing opening times apply for January:
    until 10 January open daily from 8.30am-4pm
    Monday to Thursday, 11 January - 14 January, closed
    Friday to Sunday, 15 January - 17 January, open 8.30 am-4pm
    Monday to Thursday, 18 January - 21 January, closed
    Friday to Sunday, 22 January - 24 January, open 8.30 am-4pm
    Monday to Thursday, 25 January - 28 January, closed
    From the 29th of Januray, a daily lift operation is planed. For the time being, the main facilities (6 out of 10) are in operation.

    Depending on the snow conditions, the skiarea Heutal Unken will be open from the 9th of Januray.

in the ski area:

Mouth-nose-protector (MNP):
  • Where is a mouth-nose-protector compulsory?
    When traveling in cable cars and chairlifts, mouth and nose protection in the form of an FFP2 mask is mandatory for people aged 14 and older. The FFP2 mouth and nose protection obligation also applies in closed rooms at the valley and mountain stations. Children from 6-13 years of age do not need an FFP2 mask, an MNS in the form of a tube scarf or Buff is sufficient.
    You don't have an FFP2 mask or buff yet? No problem. You can buy these at the cash desks at the Bergbahn.

Cable cars and lifts:
  • Are there longer hours of operation to relieve pressure at peak times?
    Since we are expecting less rush anyway, there won't be so much going on at peak times. The lifts will be operating from 8.30 am to 4pm daily.
     
  • Is it compulsory to wear a mouth-nose-protector in the cable car and on chair/drag lifts?
    Yes, see above.
     
  • Does one family have to sit in the cable car alone or are other people allowed to enter?
    Yes, with an FFP2 Mask other people may enter, but a capacity limit of 50% applies to closed cabins.
     
  • Could there be restrictions on carriage?
    This winter is likely to be a little quieter in general, so we assume there will be no restrictions on carriage. On peak days with very high footfall, a quota of day tickets ie. a stop on sales, cannot be excluded. Holders of multi-day and season tickets will be transported in any case.
     
  • Can I expect longer waiting times for the lifts?
    Theoretically, there could be waiting times in the main season. As mentioned above, this winter is likely to be a little quieter in general. Regardless of this, the waiting area will be organized so that there is sufficient space available. Of course, it is also up to you to keep the distances accordingly.
     
  • Do I have to keep a distance of 1 metre while standing at the lift?
    Yes and we know that this is not always possible, so an FFP2 mask must be worn if the distance is less than this.  
     
  • Can every seat be occupied in the lift (eg. in an 8-person lift)?
    As with closed cabins, the chairlifts have a capacity limit of 50%.
    ​​​​​​​
  • Will the lifts also be disinfected?
    Yes, that too. Cable car cabins as well as toilet facilities will be disinfected regularly with cold fogging equipment.

    You can find further information and details about the ski areas  here.
Eat & Drink:
  • What catering options are there in the ski area before the 25th January for locals and Austrian day visitors?
    Due to the closed restaurants, there is no catering option in the ski area.  

    From the 25th January
  • What is happening with après-ski?
    Those who know our family region will know that aprés-ski is not a particularly important theme here. Après-ski and the opening times of the bars will be determined by regulations from the government.  Here too, attention will be paid to the distances between tables.
     
  • What about a mouth-nose-protector ?
    A mouth-nose-protector is compulsory from and to the table, in the free-flow areas and in the toilets. A mouth-nose-protector is not required at the table itself.
     
  • How will service in the mountain restaurants be regulated (distance?)
    In all mountain restaurants the legally defined distance between tables will be complied to or separators will be installed. 
    Consumption of food and drink is only permitted when seated.
     
  • Do I have to provide my contanct details when I visit the mountain restaurants?
    Yes, the so-called guest registration is valid in all restaurants.
Ski bus:
  • Will the bus be running?
    The ski bus routes in the Winterseason 20/21 will be running from the 25th of January. You find the timetable here.
     
  • What about mouth-nose-protection in the ski bus?
    The ski bus is classed as public transport and therefore wearing a mouth-nose-protector is compulsory.
     
  • Are there restrictions on the number of persons?
    No, just as on public transport, every seat could be occupied with mouth-nose-protection.
Ski schools:
  • Will ski courses take place? If yes, are there restrictions?
    The ski schools and shops are closed due to the lockdown.
    Group courses are not allowed until the 25th of january. Individual lessons, ie. privat lessons, may take place.
    You can find the detailed information here: Skischool Sturm and Skischool Herbst
     
  • How will ski hire work?
    Due to the lockdown, there is a limited service offer for ski rental and ski service until the 25th of January during the operating times of the Almenwelt Lofer. If you have any questions, please contact the sports retailer directly:
    Skischule Sturm
    Skischule Herbst

    Sport Stockklauser

Additional information about winter activities:

  • Are there restrictions on cross-country skiing, winter hiking, tobogganing or ski touring?
    At present, no restrictions on these activities are expected.
    You find more information about the cross-country skiing and open slopes here, and for tobogganing here.
     
  • Will events take place as planned?
    Events are not allowed up to and including 24th January. We will keep you updated here, if and what events are possibile from Januay 25th.
     
  • Will the ski show "Magic Night of Fire" take place?
    The ski show "Magic Night of Fire" will not take place this winter. The event regulations make it difficult to hold the ski show in the usual way.

    Contact

    • How and when I can reach the information office of the Salzburger Saalachtal?

      Due to the decision of the austrian government, the tourist information is temporarily closed for passenger traffic. We can be reached by phone and e-mail from Monday to Friday from  9am - 1pm. 

      We are happy to answer your questions via Notify. You can find more information about Notify here.
      In addition, the information offices in Unken, St. Martin and Weißbach are available to you from Monday to Friday from 8-12am.

     

    Ihr möchtet immer auf dem Laufenden sein, was bei uns im Salzburger Saalachtal los ist?Dann meldet Euch an für unseren Notify Service und erhaltet lässige Tipps & Infos für Euren Urlaub. Auch Eure Fragen beantworten wir jederzeit gerne.